Service Center: +49 30 25002333

(Local rate, varies from mobile phones)

Welcome to the visitBerlin-Shop! foo

Voucher redemption office

You must convert the Berlin WelcomeCard Voucher at one of the designated redemption office in Berlin. The voucher is not valid for use as a travel pass. Any travel costs incurred in redeeming the voucher will not be refunded.

Berlin Tourist Information

– © visitBerlin

   Main station                 

ground floor / entrance Europaplatz

daily 8 am– 10 pm



near Zoo / Kufürstendamm

Tauentzienstraße 9 / ground floor

Mo - Sa: 10 am – 6 pm


  Central Bus Station Berlin (ZOB)

Messedamm 2-4
daily 8 am – 8 pm


   Brandenburger Tor (Brandenburg Gate)

Pariser Platz / south wing

daily 10 am – 6 pm

(extended opening hours in April – October)*


   TV Tower

Panoramastraße 1a
daily 10 am – 4 pm

(extended opening hours in April – October)*


  Airport Berlin Tegel (TXL)

Terminal A, opposite Gate 1

daily 8 am– 9 pm


Berlin Airports

 Bild Flughafen

– © Hemera Technologies


Airport Berlin Tegel (TXL)

   Berlin Tourist Info TXL (see above)


   DER Touristik Airportservices GmbH

Terminal A, opposite Gate 2

daily 4.30am - 8.30pm


   Airport Berlin-Schönefeld (SXF)

Tourist-Information Berlin-Brandenburg

Terminal A, main hall / ground floor right side

daily 7am – 10.30pm


Central Bus Station Berlin (ZOB)


main hall

Masurenallee 4-6

daily 6 am - 8 pm

* more details and up-to-date opening hours