Voucher redemption office

You must convert the Berlin WelcomeCard Voucher at one of the designated redemption office in Berlin. The voucher is not valid for use as a travel pass. Any travel costs incurred in redeeming the voucher will not be refunded.

Berlin Tourist Information

– © visitBerlin, Foto: Philip Koschel

   Main station                 

Ground Floor / Entrance Europaplatz

Monday: 8 am – 7 pm
Tuesday: 8 am – 7 pm
Wednesday: 8 am – 7 pm
Thursday: 8 am – 7 pm
Friday: 8 am – 7 pm
Saturday: 8 am – 7 pm
Sunday: 8 am – 7 pm

daily 10 am – 6 pm

  Humboldt Forum

Schloßplatz

daily: 10 am – 8 pm

  Airport Berlin-Brandenburg BER

 Terminal 1

Berlin-Brandenburg WelcomeCenter / Tourist Info

Terminal 1, Level E0

daily: 9 am – 9 pm

Opening times are subject to change. More details and up-to-date opening hours