Voucher redemption office

You must convert the Berlin WelcomeCard Voucher at one of the designated redemption office in Berlin. The voucher is not valid for use as a travel pass. Any travel costs incurred in redeeming the voucher will not be refunded.

Berlin Tourist Information

– © visitBerlin, Foto: Philip Koschel

   Main station                 

ground floor / entrance Europaplatz

daily 8 am– 9 pm

   Europa-Center

near Zoo / Kufürstendamm

Tauentzienstraße 9 / ground floor

Mo - Sa: 10 am – 6 pm

daily 10 am – 6 pm

(extended opening hours in April – October)*

   Hotel Park Inn by Radisson

  Tegel Airport (TXL)

Terminal A, opposite Gate 1

daily 8 am– 7 pm

  Tegel Airport (TXL)

main hall between Terminal A and B

daily 7 am– 10 pm

Berlin Airports

Tegel Airport (TXL)

   Berlin Tourist Info TXL (see above)

Schoenefeld Airport (SXF)

Tourist-Information Berlin-Brandenburg

Terminal A, main hall / ground floor right side

daily 7am – 10.30pm

Schoenefeld Airport (SXF)

Tourist-Information Berlin-Brandenburg

Terminal D, arrival / ground floor

daily 7am – 11pm

* more details and up-to-date opening hours