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Voucher redemption office
You must convert the Berlin WelcomeCard Voucher at one of the designated redemption office in Berlin. The voucher is not valid for use as a travel pass. Any travel costs incurred in redeeming the voucher will not be refunded.
Berlin Tourist Information
– © visitBerlin, Foto: Philip Koschel
Main station
Ground Floor / Entrance Europaplatz
daily 8 am – 8 pm
Brandenburger Tor (Brandenburg Gate)
Pariser Platz / South Wing
daily 10 am – 6 pm
Hotel Park Inn by Radisson
daily 10 am – 6 pm (open until 31st of December 2020)
Airport Berlin-Brandenburg BER
Terminal 1
Berlin-Brandenburg WelcomeCenter / Tourist Info
Terminal 1, Level E0
daily 9 am – 4 pm
Terminal 5
Tourist-Information Berlin-Brandenburg
Terminal selection L, Main Hall / Ground Floor (right-hand side)
daily 7am – 10.30 pm
Terminal 5
Tourist-Information Berlin-Brandenburg
Terminal selection M, Main Hall / Arrival
daily 7 am – 10.30 pm
Opening times are subject to change. More details and up-to-date opening hours