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General FAQ Berlin WelcomeCard

Questions and answers about the Berlin WelcomeCard

– © Philip Koschel

Here, you can find everything that you have always wanted to know about the Berlin WelcomeCard as a visitor to Berlin.

In an extensive list of questions and answers, we have given you an overview with the most vital information, whether it is about a single variant, about the sales points or reductions for children. We also include concrete examples here.

Versions

Which versions of the Berlin WelcomeCard 2016 are available?

There are twelve different versions of the Berlin WelcomeCard

Berlin (fare zone Berlin AB)

  • 48 hours for € 19.50
  • 72 hours for € 27.50
  • 4 days for € 31.50
  • 5 days for € 35.50
  • 6days for € 41.50

Important: The Berlin WelcomeCards for the fare zone Berlin ABC are required for travel to/from Berlin-Schönefeld Airport.

Berlin + Potsdam (fare zone Berlin ABC)

  • 48 hours for € 21.50
  • 72 hours for € 29.50
  • 5 days for € 34.50
  • 5 days for € 40.50
  • 6 days for € 45.50

Berlin WelcomeCard Museumsinsel (fare zone Berlin AB or Berlin ABC, including free admission to museums of the Museum Island, special exhibitions are excluded)

  • Berlin WelcomeCard Museumsinsel 72h AB for € 42.00
  • Berlin WelcomeCard Museumsinsel 72h ABC for € 44.00

The basic principle is:

All versions of the Berlin WelcomeCard are valid for one adult, an infinite number of children up to 6 years and up to 3 children between 6 and 14 years.

A reduced fare ticket is required for each dog travelling with the ticket holder.
You will need a bicycle ticket to travel with a bicycle.

Where to buy/order

Where can I purchase or order the Berlin WelcomeCard?

You can obtain the Berlin WelcomeCard
a) before your arrival in Berlin

  • in our online shop
  • via telephone in the Berlin Service Center on the telephone number +49 (0)30- 25 00 25

b) On location

  • at the Berlin Tourist Infos
  • in many Berlin hotels
  • at the sales points of the public transport partners (S-Bahn Berlin GmbH and BVG)
  • Berlin WelcomeCard tickets are also available at the ticket machines of the BVG and S-Bahn. You can then receive the corresponding guide in the Berlin Tourist Infos as well as at the sales points of the BVG and S-Bahn.
  • You can also obtain the Berlin WelcomeCard in the BVG buses.
Buying at the airport

Can I purchase the Berlin WelcomeCard at the airports of Berlin?

Yes, you can. You can find out more here.

Where can I pick up my Guide?

Where do I receive the guide if I have already purchased the ticket at a ticket machine?

The guide is part of the Berlin WelcomeCard offer, and is to be presented when claiming reductions. You receive the guide when you present your Berlin WelcomeCard ticket (purchased from a ticket machine) in the Berlin Tourist Infos as well as at the sales points of the BVG and S-Bahn.

Benefits

Which advantages are offered by the Berlin WelcomeCard?

The Berlin WelcomeCard is generally valid for one adult and up to 3 children between 6 and 14 years. Children up to 6 years travel for free.With the Berlin WelcomeCard ticket AB it is possible to ride for 48 hours (€ 19.50), 72 hours (€ 27.50), 4 days (€ 31.50), 5 days (€ 35.50) or 6 days (€ 41.50) with all public transport services within the fare zone Berlin AB (including Berlin Tegel Airport, but excluding Potsdam and Berlin Schönefeld Airport).With the Berlin WelcomeCard ticket ABC (Berlin+Potsdam) you can use the public transport services within the fare zone Berlin ABC for 48 hours (€ 21.50), 72 hours (€ 29.50), 4 days (€ 34.50), 5 days (€ 40.50) or 6 days (€ 45.50) in the fare zone Berlin ABC (including Berlin Tegel Airport, Potsdam and Berlin Schönefeld Airport).

With the additional extensive guide, you receive reductions of at least 25% with 200 TOP highlights in Berlin and Potsdam (e.g. for city tours, city walks, museums, attractions, stages, clubs, restaurants).

Partners and their reductions

The partners of the Berlin WelcomeCard 2016 and their reductions see

Berlin WelcomeCard Flyer 2016 pdf

Berlin WelcomeCard Museum Island Flyer 2016 pdf

Savings

How much can I save?

The basic principle is: the more you see, the more you save!

And this is how a 48-hour Berlin WelcomeCard could save you money*:

  without a Berlin WelcomeCard with a Berlin WelcomeCard
Berlin WelcomeCard 48 hours ABC   € 21,50
2x VBB-day tickets for Berlin

(fare zones ABC)
€ 14,80  
city tour € 24,00 € 18,00
Stern und Kreisschifffahrt € 20,00 € 15,00
Chamäleon Theater € 37,00 € 27,72
Mauermuseum € 12,50 € 9,38
Dunkelrestaurant Nocti Vagus € 59,00 € 44,25
Total €167,30 € 135,85

                                                                                                                        Savings € 31,45

And this is how a 72-hour Berlin WelcomeCard could save you money*:

  without a Berlin WelcomeCard with a Berlin WelcomeCard
72-hour Berlin WelcomeCard ABC   € 28,70
3x VBB-day ticket for Berlin

(fare zones Berlin ABC)

€ 22,20  
city tour € 24,00 € 18,00
The Story of Berlin € 12,00 € 9,00
Fahrradstation € 18,00 € 12,00
Fesselballon am Checkpoint Charlie € 19,90 € 14,90
Dalí - Die Ausstellung € 12,50 € 9,35
Aquadom & Sea Life Berlin € 17,95 € 12,56
Wintergarten Varieté € 59,50 € 44,60
Jüdisches Museum € 8,00 € 6,00
Total € 194,00 € 155,11
    Savings € 38,89

 

And this is how a 5-day Berlin WelcomeCard could save you money*:

  without a Berlin WelcomeCard with a Berlin WelcomeCard
5-day Berlin WelcomeCard ABC   € 39,50
5x VBB-day tickets für Berlin

(fare zones Berlin ABC)
€ 37,00  
city tour € 24,00 € 18,00
Königliche Porzellan Manufaktur € 10,00 € 7,00
Stars in Concert € 56,30 € 42,64
Hertha BSC im Olympiastadion € 72,00 € 54,00
Deutsche Oper € 84,00 € 63,00
Mike's Sight Running Berlin € 25,00 € 18,75
Schloss Schönhausen € 6,00 € 4,50
Panoramapunkt am Potsdamer Platz € 9,50 € 7,00
Restaurant unsicht-Bar Berlin € 55,50 € 41,62
Total € 385,30 € 295,01
    Savings € 90,29

 

Validations

How is the time of validity of the Berlin WelcomeCard 2016 calculated?

The Berlin WelcomeCard 2016 can be last purchased on 31.12.2016. The latest possible validation date will be 14.01.2017 before 11.59 pm. This means that the Berlin WelcomeCard 2016 expires at the latest on 16.01.2017 (48-hour ticket), on 17.01.2017 (72-hour ticket), on 17.01.2017 at midnight (4-day tickets), on 18.01.2017 at midnight (5-day tickets) or rather on 19.01.2017 at midnight (6-day-tickets).The Berlin WelcomeCard 2016 ist available and valid from 01.01.2016.Example: Berlin WelcomeCard 2016 – valid for 48 hours: if it is devaluated e.g. on 31.12.2015 at 08:00 pm, the validity of the Berlin WelcomeCard subsequently runs out on 02.01.2017 at 07:59 pm. The ÖPNV (personal public transport) ticket has to be devaluated in the stamping machine before entering the vehicle. The reductions included in the guide are exclusively valid with your Berlin WelcomeCard ticket and only during the validity of your ticket. Please note: The validity of the 4/5/6 day-ticket ends on the 4th/5th/6th day at midnight.
Children "under 14"?

Who is included in the “child” category?

With all versions of the Berlin WelcomeCard an infinite number of children up to 6 years can travel for free. Up to 3 children between 6 and 14 years can travel with one adult.

Children's reduction

Which providers give discounts not only to adults, but also to children?

Download as PDF document

AB/ABC fare zones

Which areas are covered by the zones Berlin AB or Berlin ABC?

The zones A and B each comprise of the original city area, and the outer boundary of zone B is almost identical with the city border. Since April 2008, the Schönefeld Airport lies in fare zone C due to a tariff change of the transport companies. Thus, visitors of Berlin arriving from the Airport Berlin-Schönefeld require the Berlin WelcomeCard with fare zone ABC for unlimited use of the public transport services. The travel zone Berlin C stretches 10 to 15 km into the surrounding vicinity, measured from the city border. Season lines, special lines and journeys with the Deutsche Bahn are excluded.

You cannot extend your Berlin WelcomeCard AB by buying a ticket valid for the C zone.

Group reductions

Is a group reduction available with the Berlin WelcomeCard?

No, there are no group reductions.

Reduction for children and students

Is there a price reduction of the Berlin WelcomeCard for children and students?

No, there are no reductions for children and students.

More than 6 days?

Can I obtain the Berlin WelcomeCard for a visit longer than 6 days?

No, the Berlin WelcomeCard is valid for time periods of 48 hours, 72 hours, 4 days, 5 days or 6 days.

 

Downloads

Useful documents:

Berlin WelcomeCard Flyer 2016 pdf 1.4 MB
Berlin WelcomeCard Museum Island Flyer 2016 pdf 1.6 MB