Voucher redemption office

You must convert the Berlin WelcomeCard Voucher at one of the designated redemption office in Berlin. The voucher is not valid for use as a travel pass. Any travel costs incurred in redeeming the voucher will not be refunded.

Berlin Tourist Information

Berlin Tourist Info Centre at Berlin Central Station

– © visitBerlin, Foto: Philip Koschel

   Main station                 

Ground Floor / Entrance Europaplatz

daily 9 am – 6 pm


   Brandenburger Tor (Brandenburg Gate)

Pariser Platz / South Wing

daily 10 am – 6 pm


Airport Berlin-Brandenburg BER


 Terminal 1

Berlin-Brandenburg WelcomeCenter / Tourist Info

Terminal 1, Level E0

daily 9 am – 6 pm


Opening times are subject to change. More details and up-to-date opening hours